Refund Policy
Last Updated: January 1st, 2026
Thank you for shopping with HealingGoddess.club. We want you to be confident in your purchase. Please review our refund and return policy carefully before placing an order.
1. 30-Day Return Window
We offer a 30-day return policy from the date your order is delivered.
To be eligible for a return:
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The item must be unused
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The item must be in its original packaging
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The item must be in the same condition as received
Returns requested after 30 days from delivery will not be accepted.
2. Non-Returnable Items
For health, safety, and regulatory reasons, the following items are not eligible for return or refund:
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Opened or used products
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Final sale or clearance items
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3. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
Include:
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Your order number
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A clear description of the issue
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Photos of the item and packaging
Once reviewed and approved, we will offer a replacement or refund at our discretion.
4. Refunds
If your return is approved:
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Refunds are issued to the original payment method
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Processing may take 5–10 business days after inspection
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Shipping costs are non-refundable
5. Return Shipping
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Customers are responsible for return shipping costs unless the item was damaged or incorrect
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We recommend using a trackable shipping method
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HealingGoddess.club is not responsible for lost or undelivered return packages
6. Order Cancellations
Orders may be canceled only before processing or shipment.
Once an order has been processed or shipped, it cannot be canceled.
7. How to Start a Return
To initiate a return, please contact:
Include your order number and reason for return.
8. Policy Updates
HealingGoddess.club reserves the right to update or modify this policy at any time without prior notice. Changes will be reflected on this page.